Scan this table for a quick overview before reading the full policy.
| Subject | Quick Answer |
|---|---|
| Is data sold? | No — never sold to third parties |
| Is there encryption? | Yes — 256-bit SSL is active on all connections |
| Is payment information stored? | No — full card numbers or PINs are never stored |
| Are Cookies Used? | Yes — strictly for service improvement and security purposes |
| Can data be deleted? | Yes — submit a request to support and the relevant data will be deleted |
| How Long Is Data Retained? | For the duration your account remains active, and for a maximum of 5 years after closure |
| Data of Users Under 18? | Not collected — accounts found in violation will be closed |
EX88 Certain data is collected while you use the service. This falls into two categories — information you provide directly, and information collected automatically as you browse the site.
Information You Provide Directly:
Automatically Collected Information:
Keep in mind: EX88 Never asks for your password, PIN, or full card number over the phone or via chat. If anyone requests this information, it is a fraud attempt.
EX88 Every piece of data collected has a specific purpose. Nothing is gathered without a reason.
If your data needs to be used for any purpose beyond what was originally stated, your separate consent will be obtained.
EX88Multiple layers of security are used to store your data at EX88. Think of it like a bank vault — only the right people with the right access can get in.
In the event of a data breach or security incident, you will be notified as quickly as possible and all necessary steps will be taken.
EX88 Your personal information is never sold. However, limited data may be shared with trusted third parties where necessary to operate the service.
| Third Parties | What Data Is Shared | Why |
|---|---|---|
| Payment Providers (bKash, Nagad) | Transaction amounts and mobile number | To process payments |
| Game Providers (Evolution, Pragmatic Play) | Player ID & Game Session Data | For Game Operations |
| Identity Verification Services | KYC document information | To verify age and identity |
| Cybersecurity Services | IP & Device Information | To detect fraud |
All of these third parties are contractually bound to uphold EX88's privacy standards. They only receive the data they need and are not permitted to use it for their own purposes.
We may be required to disclose information to government authorities upon lawful request. In such cases, we comply with applicable law.
EX88 The website and app use cookies and similar technologies. Cookies are small text files stored in your browser.
You can disable cookies through your browser settings, though doing so may affect certain features on the site. You can also manage your cookie preferences directly from the settings page on EX88.
EX88You have certain rights over your personal data. To exercise any of these rights, please contact support.
You can find out what information EX88 holds about you.
You can request corrections to any inaccurate or outdated information.
You may request deletion of your data where there is no legal obligation to retain it.
You can request that your data not be used for certain purposes.
You can request a copy of your personal data to keep for yourself.
You can request to opt out of receiving promotional messages.
EX88 No data is collected from anyone under 18, and providing services to minors is strictly prohibited. Date of birth is verified at registration, and KYC documents are requested in any case that raises doubt.
If it is found that a minor is using an account, that account will be closed immediately and all associated data will be deleted. There are no exceptions to this.
EX88 The right to amend this privacy policy is reserved. For any significant changes, you will be notified in advance via your registered mobile number or email. The "Last Updated" date at the top of the page will always show when the most recent change was made.
Continued use of EX88 after any changes take effect will be considered your acceptance of the updated policy.
If you have any questions about the Privacy Policy or wish to exercise your rights EX88 Contact our support team. Our team is available 24 hours a day to assist you.
Requests for data deletion or correction are typically processed within 7 business days.
When you create an account anywhere online, sharing some personal information is unavoidable. But you have every right to ask where that information goes, how it is stored, and who can access it. EX88 Believes that privacy is not just a compliance document — it is the foundation of trust.
Many people in Bangladesh are concerned about the security of their personal data when using online services — and that concern is completely valid. EX88To register, you'll need to provide your name, mobile number, and date of birth — these are personal details used solely to manage your account and for no other purpose.
Many users wonder about payment details. When you provide a bKash or Nagad number, where exactly is it stored? EX88At EX88, your mobile banking number is used solely to process transactions. The full number is stored in a separate, secured system accessible only to a limited number of staff directly involved in payment processing. Your PIN or password is never stored.
You've probably heard the term SSL encryption before, but here's what it actually means. When you log in or make a payment on EX88, your data travels across the internet. SSL encryption scrambles that data in a way that makes it unreadable to anyone who might intercept it — think of it like a sealed letter that only the sender and recipient have the key to open. EX88Uses 256-bit SSL — the same standard used by banking websites.
Many users find the KYC (Know Your Customer) process a bit of a hassle — submitting a photo of your National ID, sometimes a selfie. Why is it necessary? The main reason is your own protection. If someone attempts to open an account using your identity, KYC verification will catch it. And once your account is verified, withdrawals become faster, since you no longer need to prove your identity each time.
It's worth knowing how much data is shared with game providers. When companies like Evolution Gaming or Pragmatic Play EX88When running games on the platform, providers receive a player ID and game session data only. They do not receive your name, mobile number, or payment details. Game providers only know how much a specific player wagered — not who that player is.
Many users assume that receiving marketing messages means their data has been sold. EX88That is not the case here. EX88 sends its own promotional messages — your data is never passed on to third-party advertisers. And if you'd rather not receive them, you can opt out at any time through your account settings or by contacting support.
A note on the right to deletion. When you close your account or submit a deletion request, most personal data is removed. However, certain records (such as transaction history) are required by law to be retained for a specified period. This is EX88's own policy — this follows standard regulations that apply to financial institutions. To find out how long any particular data is retained, you can ask support directly.
How We Protect Your Data — In Plain Terms
All your data and transactions are protected with 256-bit SSL encryption — the same technology used by major banks in the country.
Your name, phone number, or payment details are never sold to advertisers or any third party. Ever.
With 2FA enabled on your account, even someone who knows your password won't be able to log in — it's an extra layer of security that keeps you in control.
What data is collected and why — all clearly explained. Nothing is hidden.
You can request that your data be deleted at any time. Where applicable, this is processed within 7 business days.
Third-party security experts conduct regular audits of EX88's systems. Any vulnerabilities identified are addressed immediately.
Questions From Players
EX88 believes a secure platform means more than just fair games — protecting your personal information is equally important. If anything ever seems off with your data, contact support right away.
Use of EX88 by anyone under 18 is strictly prohibited. — Learn More About Responsible Gaming।